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My 12 year old son has been pulling his hair for over a year now, but is not really aware of it. He is ashamed of his bald patches, and for a few months (in winter), he was wearing a hat to cover his baldness. I asked him to count the number of times he is pulling in a minute or 5 minutes and I also count; his estimates are about 1/5-1/10 of reality - if he pulls 10 times during a time frame, he says he pulled once or twice only.
Can you please guide me to 1. to make him aware and 2. help him stop this habit.